The City of Muenster is the regional centre in the Muensterland. The Muensterland is one of the largest regions (over 1.5 million inhabitants) in the NW part of Germany. Muenster municipal area counts over 280.000 inhabitants.
The City of Muenster has a county status as well and therefore covers 2 administrative layers at the same time (county status and municipal status).
Facing this situation, Muenster has to deliver an even higher number of different administrative public services. Delivery of electronic public services is of strategic relevance as Muenster’s economics is focused on the information intense service sector.
The City of Muenster has founded its own ICT service company – the CITEQ.
CITEQ is responsible for ICT service provision, the development, improvement and support of information systems and applications within the city and its organisations.
The CITEQ is also responsible for over 30 more municipalities in the area of the Muensterland. CITEQ is well equipped with specialised application systems but back-office ICT basic components are still missing.
The idea of PICTURE has gained and support in the City of Muenster and other municipalities connected to the CITEQ.
The City of Muenster, CITEQ and the European Research Center for Information Systems have already implemented a number of E-Government projects, e.g. Regio@KomM (process-oriented Reorganisation and development of best-practice processes), Portal@KomM (process-oriented design and implementation of innovative front-office public services with the use of portal-server technology), and O.S.I.R.I.S. (an open source implementation of an web-based Virtual Townhall). CITEQ will be participating in the PICTURE project.